ICT Support Technician

Snowy Mountains Christian School (SMCS) is a co-educational K-10 school. It is located in Cooma which has a rich history of engineering and culture due to the Snowy-Mountains Hydro-Electric Scheme and is just over one hour from the NSW Ski Fields, the Sapphire Coast and Canberra. SMCS is a ministry of Cooma Baptist Church providing an excellent Christ-focused education to the Snowy-Monaro Region for over 25 years.

The Role:

This is primarily a technical support, technical escalation and training role aimed at assisting staff and students to make the best possible use of computer-based technologies for learning.

Negotiable start date.

ICT Service Delivery:

Deliver ICT Services in line with SMCS Policies and Procedures including, but not limited to:

• Provide technical support for SMCS staff and students
• Ensure all Service Desk jobs are prioritised and actioned in a timely manner
• Assist in the management and use of hardware including digital and audio / visual devices
• Assisting in configuration, deployment and maintenance of the operating environment
• Ensure that tasks are escalated or assigned to a third party service providers, where applicable and in line with Financial Administrator
• Knowledge of the system, and ways to keep safe or improve the operating environment, staff and students, where possible.
• Develop and maintain documentation and electronic resources to promote the use of ICT
• Be informed regarding current developments in ICT and communicate these to the Financial Administrator
• Undertake formal and informal training to improve skill set in hardware/software used by the School, in line with current priority of tasks and needs of the school

Successful applicants would:

• Be a committed Christian
• Have a genuine interest in technology
• Have good people and communication skills with a great customer service ethic
• Have the ability to work independently and show initiative and common sense
• Have a keen interest in working on larger IT projects and rollouts
• Have sound knowledge with Microsoft 365 online suite
• Intending applicants should visit our website www.smcs.nsw.edu.au/employment-opportunites or contact the school office on (02) 6452 4333 for more information.

To apply for this position, complete and return the application form found on the school’s website: https://www.smcs.nsw.edu.au/employment-opportunites, along with a covering letter and current CV to the attention of:

The Principal

Snowy Mountains Christian School

By email to: office@smcs.nsw.edu.au