IT Helpdesk Officer

Website Waverley Christian College

IT Helpdesk Officer

Waverley Christian College is a Christian co-educational school seeking to offer students a quality Christian educational experience. With campuses in Wantirna South and Narre Warren South, Waverley Christian College has an enrolment of over 2200 students across both campuses in 2022.

The College is seeking a Fixed Term IT Helpdesk Officer for 6 months to work across the whole College, with the role being split across both our campuses at Wantirna South and Narre Warren South.

As a Help Desk Technician, you will provide first level support to our staff and students via phone, email, Teams and in person. You will communicate effectively to gather appropriate information regarding the computer issue, troubleshoot and use knowledge and resources to diagnose and resolve them. You will escalate issues that extend beyond the first level.

Ideally, you will have formal qualifications in information technology and at minimum of 2 years’ experience working in a help desk environment. Proficiency with Windows, MAC and IOS devices is a must. You need to be a highly detail oriented and analytical individual to accurately capture and enter customer interactions into the ticketing system.

Some of the benefits of working at Waverley Christian College include:

·         A range of salary packaging options

·         Flexible work opportunities, including some work from home

·         Career and leadership professional development opportunities

·         Employee Assistance Program

·         Friendly and collegial community to work with

A commitment to the values and ethos of Christian education is essential. A Working with Children Check is required. A Position Description is available on the College website

Applicants are to include a Resume, Letter of Application, Pastoral Reference and completed online Employment Application Form. Your application is to be submitted via the College website – under the Employment Tab. Applicants will need to provide three references.

Applications close: Wednesday, 24th August 2022
Enquiries: (03) 9871 8600
Quoting job number: 202253

Waverley Christian College is committed to protecting the interests and safety of our students. We have zero tolerance for child abuse. All staff are responsible for the safety, care and wellbeing of children.

Please apply via the job advertisement on our College website.

To apply for this job please visit

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Have a safe and blessed Christmas!

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