ICT Support Engineer

ICT Support Engineer

Large multi-campus Christian school

Full-time, ongoing position

Pakenham location

Chairo Christian School is a non-denominational Christian school with 1,900 Kinder to Year 12 students attending five picturesque campuses in West and South Gippsland, the Latrobe Valley and the south-eastern outskirts of Melbourne.

Our mission is to provide excellence in Christ-centred education in partnership with families within a caring Christian community. In doing this, we aim to prepare students thoroughly for further study, careers and service opportunities, enabling them to live their lives with purpose.

We are seeking to appoint an ICT Support Engineer to join our ICT Team in March this year, based at our Pakenham campus.

The successful delivery of Information Technology at Chairo is of high priority and the ICT Support Engineer will be expected to provide high-quality technical support.

Some key responsibilities will include:

·         Deliver high-level technical support and customer service to staff members, students and parents across multiple campuses

·         Manage and support the school’s network, server infrastructure and core applications

·         Manage and prioritise ICT support requests using the service desk system, ensuring timely resolution

·         Develop and maintain documentation, standard operating environments and long-term solutions for recurring issues

·         Contribute to ICT operations, projects and continuous improvement initiatives in collaboration with the ICT Leadership Team

The successful candidate will have the following:

·         Demonstrated commitment to the school’s Statement of Faith

·         Ability to work as part of a team

·         Ability to relate to students and staff members in a caring, friendly and helpful manner

·         Willingness to work at multiple campuses as required

·         Willingness to work out of regular hours on an occasional basis

The safety, wellbeing and inclusion of all our students is a high priority. As part of our recruitment process, Chairo undertakes rigorous reference and background checking including, Working with Children and Police Record checks. Before applying, applicants are requested to review Chairo’s Child Safety booklet.

An online application can be completed and submitted, together with a covering letter and resume, by selecting the Current Vacancies link on the Employment page on Chairo’s website (www.chairo.vic.edu.au/careers).

The closing date for applications is Sunday 15 March.