ELC Administration Officer – Brindabella Christian College

Position Overview:

The ELC Administration Officer (0.8 FTE) is responsible for providing high-quality administrative support to the Early Learning Centre, managing Child Care Subsidy (CCS) processes, maintaining regulatory compliance, and delivering professional customer service to families. The position supports the mission, values and Christian ethos of the school while ensuring the centre operates efficiently and in accordance with all relevant legislation and regulatory requirements.

The role serves as a key point of contact for families, staff, government agencies, and external stakeholders, ensuring accurate record keeping, enrolment administration, CCS management, and compliance with education and childcare regulations.

 

Key Responsibilities:

·       Provide administrative support to the Early Learning Centre Director and leadership team.

·       Coordinate enrolments, waiting lists, orientation processes, and family communications.

·       Maintain accurate student, family, and staff records within relevant management systems.

·       Process invoices, purchase orders, and fee administration where required.

·       Administer CCS using our centre software.

·       Ensure accurate enrolment notices, attendance records, and session reports are submitted.

·       Monitor CCS compliance requirements and reporting deadlines.

·       Assist families with CCS enquiries and provide guidance regarding enrolment and documentation requirements.

·       Liaise with Services Australia regarding CCS matters.

·       Reconcile attendance data and fee records to support accurate funding claims.

·       Maintain confidentiality and security of family information.

 

Key Selection Criteria:

Essential

·       Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.

·       Excellent administrative skills, strong verbal English communication, attention to detail, confidence working with accounts and data, and a commitment to providing outstanding support to families.

·       A sound understanding of financial processes including budgeting.

·       High level of confidentiality, integrity, and professionalism.

·       Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint).

 

Desirable

·       Strong CCS knowledge is highly desirable, including experience with enrolments, ACCS applications, attendance reporting and resolving subsidy-related issues. Some further ELC support will be included such as kitchen compliance.

·       Experience in early learning administration and familiarity with OWNA or similar childcare management systems is advantageous.